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GUIDES · WATER QUALITY REPORTS

How to Read Your Local Water Quality Report

Your water utility's annual water quality report, the Consumer Confidence Report (CCR), lists where your water comes from, what was detected over the past year, the legal limits, and any violations. Read the results table one row at a time: the detected level, the limit, and whether it met the standard. The EPA requires utilities to deliver it each year by July 1, and most post it online.

Where to find it

  • Your utility's website, usually under water quality.
  • Your bill or a mailed notice with a link.
  • EPA's online CCR search tool, linked from the EPA's CCR page.
  • Your building manager or landlord, if you do not pay the water bill directly. The CDC notes that condo and apartment residents may not receive it in the mail.

Private well owners do not get a CCR, because there is no utility. Well water needs its own test.

What is in the report

According to the EPA, the report includes the source of your water (lake, river, aquifer), a summary of source water risks, the regulated contaminants detected, health effects of any contaminant found in violation, the utility's actions to restore compliance, and contact numbers including EPA's Safe Drinking Water Hotline.

Terms you will see

TermPlain meaning
MCLMaximum Contaminant Level: the enforceable legal limit
MCLGThe goal level, set where no known health risk is expected; not enforceable
MRDLMaximum Residual Disinfectant Level: the limit for disinfectants like chlorine and chloramine
Action levelThe trigger for extra treatment steps, used for lead and copper
ppm / ppbParts per million / billion
RangeLowest to highest result during the year
NDNot detected

How to read the results table

  1. Find the contaminant row.
  2. Compare the detected level with the MCL or action level.
  3. Look for a "violation" or "meets standard" column. The CDC points readers to this column first.
  4. Check the year of sampling, since some contaminants are tested less often.
  5. Read the "likely source" column for context.

A contaminant listed in the table does not mean there is a problem. Utilities list what they tested and detected, including disinfectants they add on purpose.

What the report does not tell you

  • Conditions inside your home's plumbing, which can affect things like lead and taste.
  • Hardness, in some reports, since it is not a regulated health contaminant.
  • Taste and odor preferences.
  • Results for your specific tap on a specific day.

That is why many people pair the report with a home test. See home screening vs lab analysis.

Turning the report into a decision

Use the report to note the disinfectant your utility uses (chlorine or chloramine), any secondary items like hardness, and anything you want to reduce. Then choose equipment certified for those specific claims. Our chloramine guide explains why that detail matters. Questions about the report itself go to your utility, your health department, or the EPA hotline at 800-426-4791.

Updated 2026-10-17 · Living Waters · Jorge Canela, Water Quality Specialist

Common questions

When do water quality reports come out?

The EPA requires community water systems to deliver them each year by July 1.

I rent. How do I get the report?

Look it up online through your utility or EPA's search tool, or ask your landlord or building manager.

Does a contaminant listed in the report mean my water is bad?

No. The report lists what was tested and detected. Check the level against the limit and the violation column.

Do well owners get a water quality report?

No. Private wells are not covered by a utility report and need their own testing.

Does the report show my water's hardness?

Some utilities include it, others do not. A home test measures it directly.

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