Why people look for an alternative
SpringWell's model, according to its website, is direct online sales with shipping, an online quiz to help choose a system, and a lifetime warranty with conditions. That suits many buyers. Others look for a different route because they:
- Want a water test done in the home before choosing
- Prefer not to handle main-line plumbing or hire a separate plumber
- Want one local contact for installation and filter changes
- Need a business or larger home sized by someone on site
Your realistic options
| Option | Good fit when | Things to check |
|---|---|---|
| Online system, self-installed | You are handy and your plumbing is easy to reach | Permit rules, warranty install conditions, drain access |
| Online system plus a hired plumber | You picked a system but want pro installation | Plumber's labor warranty vs manufacturer warranty; who handles service |
| Local water treatment specialist | You want testing, sizing, install and service from one source | Itemized quote, written warranty, maintenance schedule |
| Point-of-use only | Your main concern is drinking water | NSF/ANSI certification for what you want reduced |
The Living Water option
- Equipment: Puronics, a water treatment manufacturer since 1947.
- City water: whole-home purification (Puronics Clarius iGen and Goodspring), which Living Water describes as removing chlorine and chloramine.
- Hard water: ion-exchange softening for homes and businesses.
- Drinking water: multi-stage alkaline reverse osmosis under the sink with a dedicated faucet.
- Wells: treatment configured from the well's own test.
- Start: a free in-home water test with Jorge Canela, with professional installation and an itemized quote.
- Financing: available through Living Water's financing partners with a credit application; a co-applicant can apply with you.
Matching the system to South Florida water
Most homes here are on city water, and some utilities disinfect with chloramine rather than chlorine; your utility's annual Water Quality Report (Consumer Confidence Report) tells you which disinfectant it uses. If you are on a well, iron and a sulfur smell are common reasons people call. That is why the test comes first:
- City water: confirm chlorine or chloramine, hardness, and any taste or odor complaint.
- Well water: test iron, hardness, pH and sulfur odor so treatment is configured for that well.
- Drinking water: decide whether an under-sink system covers your needs before buying a whole-home unit.
See our guide to choosing a filter for chloramine and the city vs well water comparison.
Questions to ask any provider
- Will you test my water first, and can I see the results?
- Which certification does this model carry for what I want reduced?
- Is installation included, and who does it?
- What maintenance is needed each year, and who performs it?
- Can I get the quote itemized and the warranty in writing?
Start with a free in-home test
Jorge will test your water, explain what he finds in plain words, and recommend only what fits your home. You get an itemized quote after the test, with no obligation. Call, text or WhatsApp (305) 793-5974, or book online.
SpringWell and other brand names are trademarks of their respective owners. Living Waters is not affiliated with, endorsed by, or sponsored by them. Brand facts on this page come from each company's own website (see sources) and may change; check the brand's site for current details.
Updated 2026-10-17 · Living Waters · Jorge Canela, Water Quality Specialist