The comfort factors
- Chloramine. NMB Water lists it as its disinfectant across the distribution system. Hot shower water releases more of the smell, and some people associate it with drier-feeling skin and hair.
- Hardness. NMB softens its water at the Norwood plant, but your tap may still have some hardness, which can leave soap residue on skin.
- Heat and humidity swings. Long, hot showers followed by air-conditioned rooms can dry skin regardless of the water.
We present these as comfort factors only. Skin conditions have many causes, and a dermatologist is the right person to evaluate them.
What testing tells you
Jorge measures total chlorine (including chloramine) and hardness at your tap. If both are low and you still feel dry, the water is probably not the main factor, and he will say so. If they are noticeable, you have a specific target, which beats buying shower products by trial and error.
Options in a condo
Condo owners generally cannot treat the building's main line, so the realistic choices are point-of-use:
- A chloramine-rated shower filter. Many are rated only for chlorine, so check the listing for chloramine. The media is small, so cartridges need regular replacement.
- Building-level discussion. If many residents care about it, central treatment is a question for the association.
Options in a house or townhome
| Option | Addresses | Notes |
|---|---|---|
| Whole-home catalytic carbon system | Chloramine at every shower and tap | Does not soften |
| Whole-home filter plus softener | Chloramine and hardness | Only if hardness is measured |
| Under-sink RO | Drinking water | No effect on showers |
Living Water describes its Puronics whole-home systems as removing chlorine and chloramine. See whole-home filtration in Aventura.
Signs worth mentioning at the visit
Skin is only one clue. Tell Jorge if towels feel stiff after washing, if hair color seems to fade quickly, if soap scum returns fast on the tub, or if the shower smells more like a pool than the kitchen tap does. Together with the numbers, those observations help separate a chloramine issue from a hardness issue, or show that neither is likely the cause in your home.
Weeks when it may feel different
About once a year NMB Water switches to free chlorine for roughly two weeks while it flushes its pipes. If your skin or hair feels different only during that window, the stronger chlorine is a likely reason, and it passes when the utility returns to chloramine.
General comfort habits
- Shorter, warm rather than hot showers.
- Moisturizer right after drying off.
- Mild, fragrance-free cleansers.
These are general tips, not medical advice. To test your shower water, call, text or WhatsApp (305) 793-5974.
https://www.citynmb.com/DocumentCenter/View/14691/2025-CCR-ENGLISH-web-version
https://www.citynmb.com/DocumentCenter/View/8844/Drops-of-Knowledge-January-2022
Updated 2026-10-17 · Living Waters · Jorge Canela, Water Quality Specialist