Well water vs. county water hardness
PBCWUD does not publish a hardness number in its 2025 Water Quality Report, and private wells are not covered by any report at all. That is why we don't quote a typical number for Loxahatchee Groves. What we can say is how the two sources differ: county water has been through treatment processes the utility lists as lime softening and ion exchange, nanofiltration and reverse osmosis across its plants. Well water has had none of that. Two neighbors a mile apart can have very different results.
Signs that point to hard water
- White crust on faucet aerators, showerheads and glass doors.
- Soap and shampoo that don't lather well.
- Scale inside the water heater or a tankless unit that needs frequent descaling.
- Spots on dishes and on vehicles washed with hose water.
More on this in hard water spots and scale.
Softening on a well: order matters
An ion-exchange softener removes calcium and magnesium by swapping them on a resin bed. Wells in this area often carry iron and hydrogen sulfide too, which can foul resin if they reach it first. A sound well setup removes iron and sulfur upstream, then softens. That is why Living Water builds a well system from the test rather than dropping a softener on the line. See well water treatment.
Septic, salt and drain questions
A salt-based softener discharges brine during regeneration. Many Loxahatchee Groves homes are on septic, and the Town's comprehensive plan acknowledges private septic tanks across the community. Ask where the regeneration water will go, how often it regenerates, and how much salt to expect to buy. A well-sized softener regenerates based on actual use, which keeps salt and water use down.
Barns, nurseries and businesses
Living Water installs ion-exchange softening plants for businesses too: restaurants, offices, gyms, laundries, car washes and similar users where scale damages equipment. On an agricultural or equestrian property, the useful question is which lines actually need soft water. Jorge maps that during the visit. Compare options in softener vs. filter.
Salt-based or salt-free?
A salt-free conditioner changes how hardness minerals behave so they are less likely to stick as scale, but it does not remove them. An ion-exchange softener removes them. On well water with iron, conditioners have their own limits, so the test results guide the choice. Read salt-free conditioner vs. ion-exchange softener before you decide.
https://www.loxahatcheegrovesfl.gov/DocumentCenter/View/4389/Resolution-No-2024-45
https://www.loxahatcheegrovesfl.gov/DocumentCenter/View/5234/2024-Comprehensive-Plan
https://discover.pbc.gov/waterutilities/PubDoc/CCR_2025.pdf
Updated 2026-10-17 · Living Waters · Jorge Canela, Water Quality Specialist