Where you see it
- Glass shower doors and enclosures.
- Faucet aerators and showerheads that slowly lose flow.
- Film on glassware from the dishwasher.
- Kettles, coffee makers and ice machines.
- Inside the water heater, out of sight.
Why spots form even on softened city water
NMB's three treatment processes, lime softening, nanofiltration and reverse osmosis, reduce minerals, but blended tap water still carries some dissolved solids. Any water that dries on glass leaves a trace, and in a humid bathroom it dries slowly enough to mark. Outdoors, irrigation from a shallow well carries untreated minerals and iron, so sprinkler overspray on windows and cars spots far more than tap water does.
NMB Water does not publish a single hardness number for each street, and blending can vary. A test at your faucet is the only reliable number.
White crust versus black specks
Not every deposit is hardness. White, chalky crust is mineral scale. Black specks or bits of rubber are a different story: NMB Water's website explains that chloramine can make some rubber fixture parts break down faster, and that carbon filters can release fine black particles. If you see black debris in an aerator, check gaskets and any filter cartridges before blaming hardness.
Softener or conditioner, if you have the main line
| Ion-exchange softener | Salt-free conditioner | |
|---|---|---|
| Hardness minerals | Removed, exchanged for sodium or potassium | Stay in the water in altered form |
| Spots on glass | Greatly reduced | Can still form as water dries |
| Upkeep | Salt and service | Media replacement |
Details in salt-free vs. ion-exchange.
Protecting appliances matters more than glass
Spots on glass are cosmetic. Scale inside a water heater, dishwasher, ice maker or espresso machine is a maintenance cost, because mineral layers slow heating and wear parts. That is the stronger argument for softening in a house or a business, and it should rest on a measured hardness number. For small appliances, descaling on the manufacturer's schedule is often enough on NMB Water.
A routine that works
- Squeegee shower glass after each use.
- Run the exhaust fan during and after showers.
- Soak aerators and showerheads in white vinegar every few months.
- Use rinse aid in the dishwasher.
- Flush the water heater on a schedule; NMB's report recommends flushing the heater and household plumbing at least twice a year when discoloration is an issue.
Book
Call, text or WhatsApp (305) 793-5974. Jorge measures hardness for free and tells you whether equipment is worth it, or whether the routine above will do.
https://www.citynmb.com/DocumentCenter/View/14691/2025-CCR-ENGLISH-web-version
https://www.citynmb.com/913/Black-Particles
Updated 2026-10-17 · Living Waters · Jorge Canela, Water Quality Specialist