Start with Seacoast's report
Seacoast posts its Annual Water Quality Report on its Water page. The 2025 report, Volume 26, covers January 1 to December 31, 2025, and says the water meets all federal, state and local standards. Questions go to Seacoast's Laboratory Supervisor at 561-627-2900, extension 1685. Seacoast's Central Laboratory at Hood Road handles the utility's testing and is available for customer questions. Seacoast also has a smaller western service area, called Seacoast West-Consecutive, that buys its water from Palm Beach County Water Utilities and has its own report. If you are not sure which applies to your address, call Seacoast Customer Service at 561-627-2920.
What the home test adds
| Reading | Why it matters here |
|---|---|
| Total chlorine / chloramine | Seacoast reported 3.6 to 3.8 ppm; your tap confirms it |
| Hardness | Usually low on membrane water; confirms you can skip a softener |
| TDS | Baseline for RO decisions |
| pH and iron | For stains and private wells |
| Hot vs. cold | Sorts out water heater smells |
Your plumbing, not the plant
Seacoast tested lead and copper at homes in June 2025, with 90th percentile results of 1.6 ppb lead and 0.041 ppm copper, below action levels. The utility notes it cannot control the materials in home plumbing. If your house has older fixtures or you have a specific lead concern, a certified laboratory test is the right tool. Seacoast's report also suggests running the tap for 30 seconds to 2 minutes when water has sat for several hours.
When to use a lab
An in-home screening does not cover bacteria, lead, PFAS or most regulated contaminants. For private wells, Florida DOH recommends testing at least once a year for bacteria and nitrate. See home screening vs. lab analysis.
How the visit works
- Call, text or WhatsApp (305) 793-5974.
- Jorge tests at the kitchen tap and anywhere else you have a concern.
- He explains the results next to Seacoast's numbers.
- If a system fits, you get an itemized quote; if not, he says so.
See what happens during a home water assessment.
Before the visit
- Note whether any smell or color is on hot, cold or both.
- Find the age of your water heater and any filters already installed.
- If the house has been empty, run each tap for a few minutes first.
- Keep any earlier water test results or plumbing invoices handy; they help explain readings.
https://www.sua.com/water/
https://www.sua.com/wp-content/uploads/2026/04/SUACCR2025.pdf
https://www.sua.com/wp-content/uploads/2026/04/SUAWESTCCR2025.pdf
https://www.sua.com/customer-service/
https://www.floridahealth.gov/community-environmental-public-health/public-health-laboratories/laboratory-services/environmental-laboratory-services/well-water-testing/
Updated 2026-10-17 · Living Waters · Jorge Canela, Water Quality Specialist