Who runs the water in Palm Beach Gardens
Seacoast Utility Authority was created by a 1988 interlocal agreement and is governed by a five-member board appointed by the communities it serves. Palm Beach Gardens holds the largest voting share, more than half of the board's votes, followed by Palm Beach County, North Palm Beach, Lake Park and Juno Beach. Seacoast's service area covers Palm Beach Gardens, Juno Beach, Lake Park, North Palm Beach and parts of unincorporated Palm Beach County.
| Question | Answer |
|---|---|
| Utility | Seacoast Utility Authority |
| Plant | Hood Road Membrane Water Plant, 30.5 million gallons per day |
| Disinfectant | Chloramine |
| Customer service | 561-627-2920; after hours and emergencies 561-627-2900 |
Two aquifers, one membrane plant
Seacoast draws from two groundwater sources: the shallow surficial aquifer, 75 to 200 feet deep, and the brackish Floridan aquifer, about 1,500 feet deep. It has 38 surficial wells and 6 Floridan wells in five wellfields. At Hood Road, nanofiltration demineralizes the fresh surficial water and low-pressure reverse osmosis desalinates the brackish Floridan water. The plant's 30.5 million gallons per day is made up of 26.0 of nanofiltration, 3.5 of low-pressure RO and 1.0 of pretreated surficial blend water.
That makes Palm Beach Gardens different from many South Florida cities that rely on lime softening. Membrane-treated water starts out low in hardness and dissolved minerals, which changes what makes sense at home.
Seacoast also reports that it placed second in the Region VI (southeast Florida) water-tasting competition of the Florida Section of the American Water Works Association. Taste is personal, though, and the chloramine residual that protects the water in the pipes is what most people notice at home. A state source water assessment in 2025 identified 28 potential sources of contamination around Seacoast's wellfields, all rated low to moderate risk; the details are on the state's Source Water Assessment and Protection website.
Seacoast's capital program includes neighborhood piping replacement, hydrant and valve replacement and storm hardening across its service area. If crews are working near you, brief changes in pressure or color can happen; Seacoast's after-hours line is 561-627-2900.
Numbers from the 2025 report
- Chloramine: 3.7 ppm level detected, with results from 3.6 to 3.8, against a maximum of 4. See chloramine filters.
- Fluoride: Seacoast does not practice fluoridation; natural fluoride is very low, under 0.2 ppm. See fluoride filters.
- Sodium: 35.5 ppm (2023).
- Disinfection byproducts: TTHM 7.9 ppb and HAA5 6.5 ppb, far below limits of 80 and 60.
- Lead and copper: 90th percentile of 1.6 ppb lead and 0.041 ppm copper (June 2025), below action levels.
- PFAS: not detected in the January and July 2024 samples listed. See PFAS filters.
Reclaimed water and irrigation
Seacoast's wastewater plant converts about 10 million gallons per day of wastewater into irrigation-quality reclaimed water used throughout its service area. Some landscapes in the area are watered with reclaimed water and others with private irrigation wells rather than drinking water. Stains and odors around sprinklers are therefore a separate question from your tap. See orange stains and sulfur smells.
What fits a Palm Beach Gardens home
- Single-family home: a whole-home city water system for chloramine at every tap, with under-sink alkaline RO in the kitchen if you want it.
- Condo or townhome: an under-sink RO for drinking and cooking.
- Property on a private well: a well water system built from the well's test.
- Restaurant, gym, office or school: softening only where a test shows equipment needs it. See water softeners.
Seacoast also has a smaller western service area, called Seacoast West-Consecutive, that buys its water from Palm Beach County Water Utilities and has its own report. If you are not sure which applies to your address, call Seacoast Customer Service at 561-627-2920.
Every Palm Beach Gardens topic
Systems: whole-home filtration, water softeners, under-sink reverse osmosis, best drinking water system, softener vs. filter.
Problems: chlorine and chloramine, rotten-egg smell, orange and rust stains, hard water spots, dry skin after showering, PFAS, fluoride, well water.
Costs: water filtration cost, reverse osmosis cost, water softener cost. Testing: home water testing.
How to book
Call, text or WhatsApp (305) 793-5974. Jorge tests at your tap, explains the results next to Seacoast's numbers in plain words, and recommends a system only if it fits. If you do not need anything, he says so. Living Water offers financing through its financing partners; you apply with a credit application, and a co-applicant can apply with you.
https://www.sua.com/water/
https://www.sua.com/wp-content/uploads/2026/04/SUACCR2025.pdf
https://www.sua.com/wp-content/uploads/2026/04/SUAWESTCCR2025.pdf
https://www.sua.com/wastewater/
https://www.sua.com/customer-service/
Updated 2026-10-17 · Living Waters · Jorge Canela, Water Quality Specialist