Start with the county report
PBCWUD posts its Water Quality Report, also called the Consumer Confidence Report, on its Water Quality page each spring, covering the previous calendar year. The 2025 report says the system had zero water quality violations. It has separate eastern and western data tables; Royal Palm Beach is in the eastern region, so use those numbers.
What the home test adds
| Reading | Why it matters here |
|---|---|
| Total chlorine / chloramine | County samples ranged from 0.07 to 4.53 ppm in 2025, so your tap may differ from the average |
| Hardness | Shows whether a softener is worth discussing |
| TDS | Baseline for RO decisions |
| pH | The county targets 7.8 to 9 in the east |
| Iron | For stains and private wells |
Discolored water after flushing
Twice a year, PBCWUD switches to chlorine only and flushes hydrants to move fresh water through the system. If you notice discolored water during or after that, the county asks customers to call 561-740-4600, option 1, so it can flush the line. Testing during those weeks will show free chlorine rather than chloramine, so Jorge will mention it if your visit falls in that window.
If you are returning to a home that sat empty, flush each tap for a few minutes, cold first, one room at a time, before testing. That way the results reflect the county's water, not water that sat in your pipes for weeks.
When to use a lab
An in-home screening does not test for bacteria, lead, PFAS or most regulated contaminants. Use a certified laboratory for those. PBCWUD's inventory found no lead service lines, but older fixtures and solder inside a home are the owner's side; the county suggests testing after any plumbing work. For private wells, Florida DOH recommends testing at least once a year for bacteria and nitrate. See home screening vs. lab analysis.
Simple checks before the visit
- Clean the faucet aerator, as the county recommends.
- Note whether a smell or color is on hot, cold or both.
- Gather the age of the water heater and any filters already installed.
Keep any earlier test results or a copy of a recent plumbing invoice handy; they help explain readings.
How the visit works
- Call, text or WhatsApp (305) 793-5974.
- Jorge tests at the kitchen tap and wherever you have a concern.
- He explains the results next to the county's numbers.
- If a system fits, you get an itemized quote; if not, he says so.
See what happens during a home water assessment.
https://discover.pbcgov.org/waterutilities/Pages/Water-Quality.aspx
https://discover.pbc.gov/waterutilities/PubDoc/CCR_2025.pdf
https://discover.pbc.gov/waterutilities/Pages/Lead-and-Copper.aspx
https://www.floridahealth.gov/community-environmental-public-health/public-health-laboratories/laboratory-services/environmental-laboratory-services/well-water-testing/
Updated 2026-10-17 · Living Waters · Jorge Canela, Water Quality Specialist