A town without a water department
Miami Lakes incorporated in December 2000 and became the 31st municipality in Miami-Dade County. Water service did not move to the town: the town's own resident guide sends people to Miami-Dade Water and Sewer to manage their water and sewer accounts. WASD's 2025 annual report lists 15 cities that buy water wholesale and resell it; Miami Lakes is not among them, so your bill comes from the county directly.
Long before incorporation, a private company served part of the area. EPA's federal drinking water database lists a system called Miami Lakes Utilities Inc. as inactive since 1980. If you find that name on old closing papers, it is history, not your current provider.
For billing, new service and meter questions, WASD Customer Care is 305-665-7477; its 24-hour emergency line is 305-274-9272.
Which plants serve Miami Lakes
WASD's 2025 Water Quality Report says the Hialeah and John E. Preston plants generally serve customers north of SW 8 Street up to the Miami-Dade/Broward line. Both draw only from the shallow Biscayne Aquifer and feed a common distribution system shared with the Alexander Orr, Jr. plant.
| Plant | Treatment described by WASD |
|---|---|
| Hialeah | Lime softening like Orr, plus air stripping to remove volatile organic compounds |
| John E. Preston | Enhanced softening, because its source water has more natural organic material; then disinfection, filtration and air stripping towers |
WASD notes the Preston process also reduces the yellow tint once present in that plant's water. For quality questions about these plants, the report lists 786-552-4738.
Every regional plant feeds the same common system, so the north-south split is a general rule rather than a hard line.
The Hialeah RO plant next door
WASD also co-owns the Hialeah Reverse Osmosis plant with the City of Hialeah. It draws brackish water from the Upper Floridan Aquifer about 1,400 feet down, and its first phase splits up to 7.5 million gallons a day evenly between Hialeah's pipes and the county's. WASD says that water serves Hialeah and the county's northwest service area. The report doesn't map street by street how much reaches any one Miami Lakes home, which is one more reason a test at your own tap is useful.
Chloramine, fluoride and the yearly chlorine switch
- Chloramine: WASD's 2025 report lists a 2.5 ppm running annual average for the main system, under the limit of 4. See chloramine filters in Miami Lakes.
- Annual conversion: the town posted WASD's 2026 free-chlorine conversion, September 28 to October 11, a practice WASD has used since 1983. Expect a stronger chlorine smell and sometimes brief discoloration or lower pressure those weeks.
- Fluoride: no longer added since June 6, 2025; natural levels about 0.1 to 0.3 ppm. See fluoride filters.
- PFAS: a separate table in the report, with initial compliance monitoring underway. See PFAS filters.
23 lakes, canals and irrigation
The town grew from the Graham family's dairy farm into a master-planned community, and its history page counts 23 lakes. The town maintains two lake districts, Lake Hilda and Lake Patricia, and Public Works handles canal cleaning. Miami-Dade's watering restrictions apply to every source, including private wells, canals and lakes.
Untreated irrigation water from a well, lake or canal is a separate thing from your tap water. It is a common source of orange stains on walls and walks and of sulfur smells around sprinklers.
What fits a Miami Lakes home or business
- Single-family house: a whole-home city water system for chloramine at every tap, often with under-sink alkaline RO.
- Townhome or condo: under-sink RO for drinking and cooking.
- Business park, restaurant or office: the town reports more than 1,700 businesses; where equipment needs scale protection, an ion-exchange softening plant after testing. See water softeners in Miami Lakes.
- Private well: a well water system configured from the well's test.
Every Miami Lakes topic, and how to book
Systems: whole-home filtration, water softeners, under-sink RO, best drinking water system, softener vs. filter.
Problems: chlorine and chloramine, rotten-egg smell, orange stains, hard water spots, dry skin after showering, PFAS, fluoride, well water.
Costs: filtration, reverse osmosis, softener. Testing: home water testing.
Call, text or WhatsApp Jorge at (305) 793-5974. Living Water offers financing through its financing partners; you apply with a credit application, and a co-applicant can apply with you.
https://www.miamidade.gov/resources/water/documents/2025-water-quality-report.pdf
https://www.miamidade.gov/resources/water/documents/reports/2025-annual-report.pdf
https://www.miamidade.gov/global/water/contact-water-sewer.page
https://www.miamilakes-fl.gov/our-community/history/
https://www.miamilakes-fl.gov/our-community/visitors-guide/town-guide/
https://www.miamilakes-fl.gov/miami-dade-water-and-sewer-department-announces-annual-chlorine-conversion/
https://www.miamilakes-fl.gov/minimum-lake-maintenance-standards-approved/
https://data.epa.gov/efservice/WATER_SYSTEM/PWSID/FL4130902/JSON
https://www.miamidade.gov/global/water/conservation/outdoor-water-restrictions.page
Updated 2026-10-17 · Living Waters · Jorge Canela, Water Quality Specialist