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PALM BEACH · WATER TREATMENT

Water Filtration & Treatment in Palm Beach

The Town of Palm Beach does not run its own drinking water plant. Its water comes from the City of West Palm Beach, whose 2025 Water Quality Report lists the Town of Palm Beach among the communities it serves. That water starts as rain in Grassy Waters Preserve, is drawn from Clear Lake, and is treated with lime softening, filtration, UV light and chloramine. Home treatment on the island is mostly about chloramine taste and odor and drinking water. Jorge Canela tests your water free and recommends only what fits.

Island homes, mainland water

Palm Beach is a barrier island, and its tap water is made across the Lake Worth Lagoon. The City of West Palm Beach Public Utilities Department supplies West Palm Beach plus the Towns of Palm Beach and South Palm Beach; its 2025 report puts the population served at more than 130,000. The Town's own website points residents to West Palm Beach Public Utilities, at 561-822-1300, for things like a leaking public fire hydrant and utility contacts during hurricanes.

So the report that describes your water is West Palm Beach's, posted at wpb.org/WaterReport with a Spanish edition.

South Palm Beach, just south of the Town, is on the same system. If your address is in the unincorporated county rather than the Town, check the name on your bill, since Palm Beach County Water Utilities serves some nearby areas with groundwater instead.

A connection that goes back to Flagler

The link between the island and the mainland water supply is old. West Palm Beach's report traces its system to Henry Flagler, who in 1894 pumped water from the Clear Lake site to supply his Royal Poinciana hotel on Palm Beach island. The city later acquired the plant, the lakes and Grassy Waters Preserve from his company in the 1950s. More than a century on, island homes still drink water drawn from Clear Lake.

From wetland to tap

  1. Rain collects in Grassy Waters Preserve, a wetland of about 23 square miles west of the city.
  2. It flows about 16 miles east through the M-Canal to Lake Mangonia and then Clear Lake.
  3. The city's plant treats it with lime softening, coagulation and settling, carbon and sand filters, ultraviolet light and chloramine. Powdered activated carbon targets taste and odor compounds.

West Palm Beach says its UV system, running since February 2019, is the largest in Florida. Because the source is open water, the city also monitors for algal toxins in season and posts results on its Safe Water Dashboard.

Disinfection and the summer switch

Chloramine is the primary disinfectant. The 2025 report lists a highest running annual average total chlorine residual of 3.2 ppm, within the 4 ppm limit. Every summer the city switches to free chlorine for about 21 days, a step it describes as required, and warns that a chlorine odor may be noticeable. Households with aquariums or home dialysis should get professional guidance during that period. See chloramine filters in Palm Beach.

Other figures worth knowing

  • Dissolved solids: 243 ppm (January 2025 sampling), with chloride at 39.5 and sulfate at 36.6, all below secondary standards.
  • Fluoride: 0.61 ppm from a January 2025 sample, before Florida's 2025 law took effect. See fluoride.
  • PFAS: the 2024 report lists three PFAS detected in UCMR 5 sampling. See PFAS.
  • Testing: more than 2,500 tests a month, according to the city.

These figures come from West Palm Beach's own sampling. Because the island sits at the far end of a long distribution system, the disinfectant level at your tap can differ from the plant's numbers; that is one reason a home reading is useful.

What usually fits on the island

  • Oceanfront or lakefront condo: under-sink alkaline RO for drinking and cooking; whole-unit options depend on the building.
  • Single-family home or estate: a whole-home system sized for many bathrooms, guest houses and pool equipment, often with RO in the kitchen and bar.
  • Seasonal residence: equipment that tolerates months without use, plus a plan for the water heater when you return.
  • Club, restaurant or hotel: softening only where testing shows equipment needs it. See water softeners.

Every Palm Beach page, and how to book

Systems: whole-home filtration, water softeners, under-sink RO, best drinking water system, softener vs. filter. Problems: chlorine and chloramine, rotten-egg smell, orange stains, water spots, dry skin after showering, PFAS, fluoride, irrigation and private wells. Costs: filtration, reverse osmosis, softener. Testing: home water testing.

Mainland neighbors: West Palm Beach and Riviera Beach.

Call, text or WhatsApp (305) 793-5974. Jorge tests at your tap, explains the results next to the city's report, and recommends a system only if it fits. Living Water offers financing through its financing partners; you apply with a credit application, and a co-applicant can apply with you.

Updated 2026-10-17 · Living Waters · Jorge Canela, Water Quality Specialist

Water guides for Palm Beach

LOCALChlorine & Chloramine Water Filter in Palm BeachPalm Beach water from West Palm Beach carries chloramine, highest annual average 3.2 ppm, plus free chlorine…LOCALBest Drinking Water System for a Palm Beach HomeChoosing drinking water for a Palm Beach home: under-sink alkaline RO, delivered water, pitchers, fridge…LOCALDry, Itchy Skin After Showering in Palm BeachPalm Beach showers carry chloramine from West Palm Beach's treatment, with stronger chlorine each summer. How…LOCALFluoride Water Filter in Palm BeachPalm Beach's water report, from West Palm Beach, lists fluoride at 0.61 ppm from a January 2025 sample.…LOCALHard Water Spots & Scale in Palm BeachPalm Beach water is lime-softened, but 243 ppm of dissolved solids and salt spray still mark glass. What…LOCALOrange & Rust Stains From Water in Palm BeachOrange stains on Palm Beach walls, pavers and coquina usually trace to well-fed irrigation, not city water.…LOCALPFAS Water Filter in Palm BeachPFAS and Palm Beach water: what West Palm Beach's UCMR 5 results showed, where to read them, and the NSF/ANSI…LOCALReverse Osmosis Cost in Palm BeachWhat drives reverse osmosis cost in Palm Beach: number of sinks and bars, stone countertops, ice makers,…LOCALWater Smells Like Rotten Eggs in Palm BeachRotten egg smell in a Palm Beach home? With lake-sourced city water it is usually the water heater, often…LOCALUnder-Sink Reverse Osmosis in Palm BeachUnder-sink alkaline RO in Palm Beach: what it does with West Palm Beach's chloraminated lake water, kitchens,…LOCALWater Filtration Cost in Palm BeachWhat drives water filtration cost in Palm Beach: home size and flow, guest houses, equipment placement, condo…LOCALWater Softener Cost in Palm BeachPalm Beach water is lime-softened by West Palm Beach before it reaches the island, so many homes skip a…LOCALWater Softener vs. Water Filter in Palm BeachPalm Beach water is lime-softened on the mainland, then chloraminated, so most island homes need a filter…LOCALWater Softeners in Palm BeachPalm Beach water is lime-softened at West Palm Beach's plant, so many homes skip a softener. When one makes…LOCALHome Water Testing in Palm BeachFree in-home water testing in Palm Beach: chloramine, hardness, dissolved solids and pH against West Palm…LOCALWell Water Treatment in Palm BeachPalm Beach drinks West Palm Beach's lake water, but some properties irrigate from wells. What island…LOCALWhole-Home Water Filtration in Palm BeachPalm Beach gets West Palm Beach's chloraminated lake water. How a whole-home system is sized for large homes,…

Common questions

Who supplies water to the Town of Palm Beach?

The City of West Palm Beach Public Utilities Department. Its 2025 report lists Palm Beach and South Palm Beach among the areas it serves.

Where does Palm Beach's water come from?

From rain stored in Grassy Waters Preserve, which flows down the M-Canal to Lake Mangonia and Clear Lake before treatment.

Does Palm Beach water have chloramine?

Yes. West Palm Beach uses chloramine as its primary disinfectant, with a 21-day switch to free chlorine each summer.

Who do I call about a water main or hydrant?

The Town's FAQ lists West Palm Beach Public Utilities at 561-822-1300, and the Town's Fire Prevention Division at 561-227-6440 for public hydrants.

Where is the water quality report?

At wpb.org/WaterReport, on West Palm Beach's Water Quality Reports page, with a Spanish edition.

Is the in-home test free?

Yes. Jorge tests at your home, explains the results and recommends only what fits, with no obligation.

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