The city's own utility, one aquifer
Pembroke Pines does not buy its water from the county. According to the city's 2025 Annual Drinking Water Quality Report (public water system 4061083), the source is groundwater wells drawing from the Biscayne Aquifer between 90 and 144 feet deep. The water is softened, filtered and disinfected at the city's treatment plant before it reaches homes from Pembroke Lakes to Chapel Trail and Silver Lakes.
The Utilities Department's customer service line is 954-518-9000, and the report is also published in Spanish on the city's Water Quality Reports page.
Treatment at the plant means the water arriving at your meter has already had much of its hardness removed. That shapes what Jorge recommends here: it is common for a Pembroke Pines home to need no softener at all, while chloramine taste is the near-universal complaint. The city's Utilities Department, based at the Senator Howard C. Forman Campus on South Palm Drive, also publishes monthly TTHM results, a backflow program page and its service line inventory.
What the 2025 report tells a homeowner
| Item | What the report says | Why it matters at home |
|---|---|---|
| Source | Biscayne Aquifer wells, 90 to 144 feet | Single, shallow-aquifer source |
| Treatment | Softened, filtered, disinfected | Hardness is reduced before it reaches you |
| Disinfectant | Chloramine, 2.8 ppm running annual average | The usual cause of chemical taste or smell |
| Fluoride | Added until June 2025, then discontinued | Newer water has only natural fluoride |
| Service lines | Inventory does not include lead service lines | Your home's own plumbing is a separate question |
All values are from the city's 2025 report and are within regulatory limits.
A yearly change you may notice: Each year the city runs a chlorination preventive maintenance procedure on its distribution system. In 2026 it ran for three weeks, from March 22 to April 12, and the city told residents they might notice a slight chlorine taste or smell while the water continued to meet all standards. If your water suddenly smells stronger in spring, that notice is the likely reason. A good whole-home carbon system handles both the normal chloramine and the maintenance period.
Matching treatment to Pembroke Pines homes
Pembroke Pines is mostly single-family homes and townhouses in planned communities, plus condos and 55-plus communities such as Century Village. What usually fits:
- Single-family homes: a whole-home chloramine system, often with an under-sink alkaline RO in the kitchen.
- Condos and apartments: RO at the kitchen sink, since the building's main line is off limits.
- Businesses: an ion-exchange softening plant where heaters, dishwashers or laundry equipment need scale protection. See softeners in Pembroke Pines.
- Homes with a well: irrigation and private wells skip city treatment. See well water treatment.
Lakes, sprinklers and outdoor water
Drive through Pembroke Pines and you see lakes everywhere, along with green lawns that need a lot of irrigation. Some yards and community common areas are watered from wells or lakes rather than city water. That untreated water never sees the city plant, which is why orange stains on stucco, sulfur smells near sprinklers and spotted sliding doors are common complaints even in homes with perfectly fine tap water. Indoor filtration does not fix outdoor water; the fix starts with knowing the irrigation source. See rust stains and well water treatment in Pembroke Pines.
Common Pembroke Pines water questions
- Pool smell from the tap: chlorine and chloramine filters
- Spots on glass shower doors: hard water spots and scale
- Orange marks on stucco and sidewalks from sprinklers: rust stains
- A rotten-egg smell from hot water: sulfur smell
- PFAS results in the city report: PFAS filters
- Fluoride after the 2025 ban: fluoride filters
- Tight skin after a shower: shower comfort
Equipment, honesty and the free test
Living Water installs Puronics equipment; Puronics has made water treatment systems since 1947. Its Clarius iGen and Goodspring whole-home systems are described by Living Water as removing chlorine and chloramine. Filtration is about taste, odor, scale and comfort. For any specific contaminant, the system must be certified for it under the relevant NSF/ANSI standard, so check the exact model's listing.
- Call, text or WhatsApp Jorge at (305) 793-5974.
- He tests water at your tap.
- He explains the results next to the city's report.
- He recommends something only if it fits, with an itemized quote and no obligation. Financing is available through Living Water's financing partners.
Every Pembroke Pines page
- Systems: whole-home filtration, water softeners, under-sink RO, drinking water systems, softener vs. filter
- Costs: filtration cost, RO cost, softener cost
- Water questions: water testing, chloramine, PFAS, fluoride, hard water spots, dry skin, rotten-egg smell, rust stains, well water
Nearby: Hollywood, Miramar, Weston and Davie.
https://www.ppines.com/DocumentCenter/View/27008/2025-Annual-Drinking-Water-Report---English
https://www.ppines.com/1192/Water-Quality-Reports
https://www.ppines.com/1754/City-Compliance-with-State-Fluoride-Ban-
https://www.ppines.com/1515/NOTICE-OF-SCHEDULE-FOR-WATER-SYSTEM-CHLO
https://www.ppines.com/461/Utilities-Department
Updated 2026-10-17 · Living Waters · Jorge Canela, Water Quality Specialist