Who serves your Parkland home
Parkland's Water Utilities page lists three providers by community:
| Provider | Some of the communities it serves in Parkland | Contact |
|---|---|---|
| City of Coconut Creek (water bought from Broward County) | County Point, Country Place, Cypress Trail, Sable Pass, Ternbridge, Terramar, Parkwood, Mayfair, Mill Run, Parkland Terraces, Lakes at Parkland, Parkland Place, Whittier Oaks and several shopping centers | 954-973-6732 (billing) |
| North Springs Improvement District (NSID) | Heron Bay communities, MiraLago, Parkland Bay, Parkland Golf & Country Club, Parkland Isles, Parkland Reserve, Cascata, Watercrest, Water's Edge, Fox Ridge, Tall Pines and others, plus a small section of The Ranches | 954-752-0400 |
| Parkland Utilities, Inc. (privately owned) | Cypresshead, The Mews, Cypress Cay, Parkside Estates, The Falls at Parkland, Parkland Town Center | 888-233-9105 (billing), 954-753-7906 (emergency) |
The city states that Parkland Utilities, Inc. is not affiliated with the City of Parkland, and that the city does not provide water service or oversee any water utility. Your bill is the quickest way to confirm your provider.
Coconut Creek water: Broward County's 2A plant
The City of Coconut Creek's 2025 Water Quality Report says it buys treated water from Broward County's District 2A Water Treatment Plant in Pompano Beach. Broward County wells draw from the Biscayne Aquifer; the water is treated to reduce hardness (Broward County uses lime and ferric chloride), filtered and disinfected with chloramines. Coconut Creek collects samples from 60 locations each month across a service area that includes parts of Parkland. The report lists TTHM at 21 ppb and HAA5 at 7.8 ppb, far under limits of 80 and 60.
Because the three providers treat water differently, neighbors in different communities can have noticeably different water. A Heron Bay-area home on NSID water and a Parkland Terraces home on Coconut Creek water both get chloramine, but one has been through membranes and the other through lime softening. That difference shows up in dissolved solids and taste, and it is why Jorge starts by asking who your provider is.
NSID water: nanofiltration and reverse osmosis
North Springs Improvement District's 2024 report says it draws from both the Biscayne and the brackish Floridan Aquifer through 11 raw water wells, treats water with nanofiltration and, since a 2023 expansion, reverse osmosis, then disinfects with chlorine and ammonia. Chloramines are listed at 3.66 ppm, within the 4.0 limit, and sodium at 16.4 ppm. NSID reports that its 2023 UCMR 5 sampling found no detectable PFAS or lithium. Each July, NSID joins the Coral Springs-area providers in a temporary switch of chlorination method; in 2026 it ran July 13 to 27.
Parkland Utilities, Inc.
Parkland Utilities, Inc. is privately owned and serves several communities near Parkside Drive and Parkland Town Center. The city notes that the Florida Department of Environmental Protection has indicated its water quality meets minimum standards, and that the Florida Public Service Commission handles service and customer-service complaints (800-342-3552). Ask the utility for its annual Water Quality Report to see its source, treatment and disinfectant.
Private wells and The Ranches
Parkland has many large-lot neighborhoods. The provider list places only a small section of The Ranches with NSID, and the city's utilities page lists a separate contact for wells and septic tanks. If your home is not on any provider's list, it may be on a private well. See well water in Parkland.
What fits a Parkland home
- Large single-family home on public water: a whole-home city water system sized for many bathrooms, often with under-sink alkaline RO in the kitchen.
- Townhome or villa: under-sink RO for drinking and cooking water.
- Private well: a well water system configured from the well's test.
- Restaurant, gym or school: an ion-exchange softening plant if a test shows equipment needs it.
Many Parkland homes are large, with several bathrooms, pools and big irrigation systems. That changes sizing: a whole-home filter has to keep up with high peak flow, and irrigation is usually plumbed to bypass it, since there is no need to filter sprinkler water.
Every Parkland topic
Systems: whole-home filtration, water softeners, under-sink RO, best drinking water system, softener vs. filter.
Problems: chlorine and chloramine, rotten-egg smell, orange stains, hard water spots, dry skin after showering, PFAS, fluoride, well water.
Costs: filtration, reverse osmosis, softener. Testing: home water testing.
Call, text or WhatsApp Jorge at (305) 793-5974. He tests at your tap, explains the results in plain words, and recommends a system only if it fits. Living Water offers financing through its financing partners; you apply with a credit application, and a co-applicant can apply with you.
https://www.cityofparkland.org/904/Water-Utilities
https://www.cityofparkland.org/1696/Addressing-Your-Water-Concerns
https://www.coconutcreek.net/docs/default-source/uedocs/water-quality-report/water-quality-report-2025-ccr.pdf?sfvrsn=6ffcaf8a_3
https://www.coconutcreek.net/residents/water-management/water-quality
https://www.broward.org/waterservices/WaterQualityReport
https://nsidfl.gov/water_quality_reports/2024.pdf
https://www.coralsprings.gov/News-Articles/2026/April-June-2026/Water-Chlorination-and-Flushing-to-Take-Place-in-July-2026
Updated 2026-10-17 · Living Waters · Jorge Canela, Water Quality Specialist