305-793-5974
Our SystemsService AreasWater GuidesEspañolHow It WorksAbout JorgeAbout JorgeContactCall 305-793-5974

BOYNTON BEACH · WATER TREATMENT

Water Filtration & Treatment in Boynton Beach

Boynton Beach Utilities supplies drinking water to about 112,000 customers in the city, some neighboring municipalities and parts of unincorporated Palm Beach County. It pumps 30 wells in the East Coast Surficial Aquifer and treats the water at two plants: the East plant uses lime softening, sand filtration and a magnetic ion exchange step, and the West plant uses nanofiltration membranes. The city uses chloramine most of the year, with periodic free-chlorine maintenance. Jorge Canela tests your water free and recommends only what fits.

Two plants, one system

East Water Treatment PlantWest Water Treatment Plant
ProcessLime softening and sand filtration, plus MIEX magnetic ion exchangeNanofiltration membranes
Capacity24 million gallons per dayAnnual average of 10.4 million gallons of raw water per day
WaterCity wellfields, including western wellfield water piped eastWestern wellfield

The 2025 report says the MIEX step removes nearly all the color and much of the mineral content, and removes organic content, which reduces the potential for disinfection byproducts and scale in the city's pipes. The city's water quality page adds that a 6-mile pipeline brings western wellfield water to the East plant, protecting the eastern wellfield from saltwater intrusion.

Where the water comes from

The city owns 30 production wells, 50 to 240 feet deep, in the East Coast Surficial Aquifer. During the dry season, December through May, the utility relies heavily on its western wellfield and on Aquifer Storage and Recovery (ASR), which stores treated water underground in the rainy season for use when water is scarce. The 2025 Source Water Assessment identified 15 potential sources of contamination near the wells, with low to moderate susceptibility. If you would like a copy of the complete source water assessment, the city's water quality page says to call 561-742-6400.

ASR is worth understanding as a homeowner. Water stored underground and recovered later can blend differently with the rest of the supply, and the dry months also mean more western wellfield water treated by nanofiltration. Neither makes the water unfit, but either can make it taste or behave slightly differently at your tap from season to season. That is why a single test is a snapshot, and why Jorge asks what time of year you notice a change.

Chloramine, with chlorine maintenance

Boynton Beach uses chloramine most of the time because it lasts longer in the pipes and has fewer taste and odor issues than free chlorine, according to the city's Chlorine Maintenance FAQ. Typically once or twice a year, for about three weeks, the city switches to free chlorine and flushes hydrants to keep the distribution system clean. Some residents notice a stronger taste or smell during those weeks. The 2025 report lists chlorine and chloramines at a running annual average of 2.84 ppm, with results from 0.02 to 5.2 ppm. See chlorine and chloramine filters in Boynton Beach.

Other numbers in the 2025 report

  • Disinfection byproducts: TTHM 24.1 ppb (limit 80), HAA5 17.9 ppb (limit 60).
  • Fluoride: 0.12 ppm average, range 0.03 to 0.21, sampled January to June 2025.
  • Sodium: 43.2 ppm.
  • Lead and copper: 90th percentile 4.4 ppb lead and 0.13 ppm copper (August 2025); the action level was not exceeded.
  • Service lines: the city reports no lead or galvanized-requiring-replacement service lines in its distribution system.
  • PFAS: unregulated monitoring results are in the report; see PFAS in Boynton Beach.

Reclaimed water and irrigation

Boynton Beach and Delray Beach jointly own the South Central Regional Wastewater Treatment and Disposal Facility. Most of its treated effluent becomes reclaimed water that irrigates golf courses and designated areas in both cities. Homes irrigating from a private well are a different story: that groundwater is untreated and often behind orange stains on walls and walks. See orange stains and well water in Boynton Beach.

What fits a Boynton Beach home

Questions about your service go to Boynton Beach Utilities customer service at 561-742-6300, and the water quality lab at 561-742-6964. If your mailing address says Boynton Beach but you are outside the city, check the utility name on your bill; Boynton Beach Utilities serves some areas beyond city limits, and other areas have other providers.

Every Boynton Beach topic, and how to book

Systems: whole-home filtration, water softeners, under-sink RO, best drinking water system, softener vs. filter.

Problems: chlorine and chloramine, rotten-egg smell, orange stains, hard water spots, dry skin after showering, PFAS, fluoride, well water.

Costs: filtration, reverse osmosis, softener. Testing: home water testing.

Call, text or WhatsApp Jorge at (305) 793-5974. Living Water offers financing through its financing partners; you apply with a credit application, and a co-applicant can apply with you.

Updated 2026-10-17 · Living Waters · Jorge Canela, Water Quality Specialist

Water guides for Boynton Beach

LOCALChlorine & Chloramine Water Filter in Boynton BeachBoynton Beach uses chloramine most of the year and free chlorine during maintenance weeks. Why plain carbon…LOCALBest Drinking Water System for a Boynton Beach HomePitcher, fridge filter, whole-home or under-sink alkaline RO? How to choose drinking water treatment for a…LOCALDry, Itchy Skin After Showering in Boynton BeachDry skin after a Boynton Beach shower? Chloramine, chlorine maintenance and minerals are comfort factors.…LOCALFluoride Water Filter in Boynton BeachBoynton Beach fluoride facts: the 0.12 ppm average in the city's 2025 report, Florida's 2025 law on…LOCALHard Water Spots & Scale in Boynton BeachWhite spots and scale in Boynton Beach homes, even though the city softens water at two plants. What causes…LOCALOrange & Rust Stains From Water in Boynton BeachOrange stains on Boynton Beach walls, walks and pool decks usually come from irrigation well water. How to…LOCALPFAS Water Filter in Boynton BeachBoynton Beach lists PFAS monitoring results in its 2025 report and is upgrading its plants for federal rules.…LOCALReverse Osmosis Cost in Boynton BeachWhat sets the price of under-sink RO in Boynton Beach: model, stages, chloramine prefilters, certifications,…LOCALWater Smells Like Rotten Eggs in Boynton BeachRotten-egg smell in a Boynton Beach home? On city water it is usually the water heater; on a well it can be…LOCALUnder-Sink Reverse Osmosis in Boynton BeachUnder-sink alkaline RO for Boynton Beach homes and condos: handling chloramine, what the membrane reduces,…LOCALWater Filtration Cost in Boynton BeachWhat drives water filtration cost in Boynton Beach: chloramine-rated media, system size, installation,…LOCALWater Softener Cost in Boynton BeachBoynton Beach softens city water at two plants, so many homes skip a softener. When one fits, here is what…LOCALWater Softener vs. Water Filter in Boynton BeachSoftener or filter for a Boynton Beach home? City water is softened at two plants and disinfected with…LOCALWater Softeners in Boynton BeachBoynton Beach softens city water with lime and MIEX at one plant and membranes at the other. When a softener…LOCALHome Water Testing in Boynton BeachFree in-home water testing in Boynton Beach: what Jorge measures at your tap, how it compares with the city's…LOCALWell Water Treatment in Boynton BeachPrivate wells around Boynton Beach: how they differ from the city's 30 supply wells, what Florida DOH advises…LOCALWhole-Home Water Filtration in Boynton BeachBoynton Beach switches between chloramine and free chlorine during maintenance. A whole-home system that…

Common questions

Who supplies water in Boynton Beach?

Boynton Beach Utilities, which runs its own wells and two treatment plants. Customer service is 561-742-6300; after-hours emergencies 561-742-6430.

Does Boynton Beach use chloramine?

Yes, most of the time, with free-chlorine maintenance periods typically once or twice a year for about three weeks.

Where does Boynton's water come from?

From 30 wells, 50 to 240 feet deep, in the East Coast Surficial Aquifer, plus stored water from Aquifer Storage and Recovery in the dry season.

Is Boynton Beach water softened?

The East plant uses lime softening and MIEX, and the West plant uses nanofiltration membranes. A tap test shows your hardness.

Does Boynton have lead service lines?

The city reports no lead or galvanized-requiring-replacement service lines and offers an address lookup.

Is the in-home test free?

Yes. Jorge tests at your home and recommends only what fits.

FREE IN-HOME WATER TEST

Book your free water test.

Send your details and Jorge will reach out to schedule a free test at your home. No cost, no obligation, and the results explained in plain words.

  • Tested at your kitchen table
  • Itemized quote before anything is installed
  • City water or well water
  • English & Spanish

No commitment. Jorge will contact you to schedule.

CallWhatsAppFree Test