Two plants, one system
| East Water Treatment Plant | West Water Treatment Plant | |
|---|---|---|
| Process | Lime softening and sand filtration, plus MIEX magnetic ion exchange | Nanofiltration membranes |
| Capacity | 24 million gallons per day | Annual average of 10.4 million gallons of raw water per day |
| Water | City wellfields, including western wellfield water piped east | Western wellfield |
The 2025 report says the MIEX step removes nearly all the color and much of the mineral content, and removes organic content, which reduces the potential for disinfection byproducts and scale in the city's pipes. The city's water quality page adds that a 6-mile pipeline brings western wellfield water to the East plant, protecting the eastern wellfield from saltwater intrusion.
Where the water comes from
The city owns 30 production wells, 50 to 240 feet deep, in the East Coast Surficial Aquifer. During the dry season, December through May, the utility relies heavily on its western wellfield and on Aquifer Storage and Recovery (ASR), which stores treated water underground in the rainy season for use when water is scarce. The 2025 Source Water Assessment identified 15 potential sources of contamination near the wells, with low to moderate susceptibility. If you would like a copy of the complete source water assessment, the city's water quality page says to call 561-742-6400.
ASR is worth understanding as a homeowner. Water stored underground and recovered later can blend differently with the rest of the supply, and the dry months also mean more western wellfield water treated by nanofiltration. Neither makes the water unfit, but either can make it taste or behave slightly differently at your tap from season to season. That is why a single test is a snapshot, and why Jorge asks what time of year you notice a change.
Chloramine, with chlorine maintenance
Boynton Beach uses chloramine most of the time because it lasts longer in the pipes and has fewer taste and odor issues than free chlorine, according to the city's Chlorine Maintenance FAQ. Typically once or twice a year, for about three weeks, the city switches to free chlorine and flushes hydrants to keep the distribution system clean. Some residents notice a stronger taste or smell during those weeks. The 2025 report lists chlorine and chloramines at a running annual average of 2.84 ppm, with results from 0.02 to 5.2 ppm. See chlorine and chloramine filters in Boynton Beach.
Other numbers in the 2025 report
- Disinfection byproducts: TTHM 24.1 ppb (limit 80), HAA5 17.9 ppb (limit 60).
- Fluoride: 0.12 ppm average, range 0.03 to 0.21, sampled January to June 2025.
- Sodium: 43.2 ppm.
- Lead and copper: 90th percentile 4.4 ppb lead and 0.13 ppm copper (August 2025); the action level was not exceeded.
- Service lines: the city reports no lead or galvanized-requiring-replacement service lines in its distribution system.
- PFAS: unregulated monitoring results are in the report; see PFAS in Boynton Beach.
Reclaimed water and irrigation
Boynton Beach and Delray Beach jointly own the South Central Regional Wastewater Treatment and Disposal Facility. Most of its treated effluent becomes reclaimed water that irrigates golf courses and designated areas in both cities. Homes irrigating from a private well are a different story: that groundwater is untreated and often behind orange stains on walls and walks. See orange stains and well water in Boynton Beach.
What fits a Boynton Beach home
- House: a whole-home city water system for chloramine and chlorine at every tap, often with under-sink alkaline RO in the kitchen.
- Condo or apartment, including 55+ communities: under-sink RO for drinking and cooking, within community rules.
- Business: softening only where a measured number and equipment justify it. See softeners in Boynton Beach.
- Private well: a well water system configured from the test.
Questions about your service go to Boynton Beach Utilities customer service at 561-742-6300, and the water quality lab at 561-742-6964. If your mailing address says Boynton Beach but you are outside the city, check the utility name on your bill; Boynton Beach Utilities serves some areas beyond city limits, and other areas have other providers.
Every Boynton Beach topic, and how to book
Systems: whole-home filtration, water softeners, under-sink RO, best drinking water system, softener vs. filter.
Problems: chlorine and chloramine, rotten-egg smell, orange stains, hard water spots, dry skin after showering, PFAS, fluoride, well water.
Costs: filtration, reverse osmosis, softener. Testing: home water testing.
Call, text or WhatsApp Jorge at (305) 793-5974. Living Water offers financing through its financing partners; you apply with a credit application, and a co-applicant can apply with you.
https://www.boynton-beach.org/279/Utilities
https://www.boynton-beach.org/461/Water-Quality-Report
https://www.boynton-beach.org/DocumentCenter/View/4063/2025-Water-Quality-Report-for-the-City-of-Boynton-Beach-9
https://www.boynton-beach.org/742/Chlorine-Maintenance-FAQ
https://www.boynton-beach.org/695/Utility-Service-Area-Lead-Service-Line-I
https://www.boynton-beach.org/384/Wastewater
Updated 2026-10-17 · Living Waters · Jorge Canela, Water Quality Specialist